OUR COMPANY

Your questions, answered: explore our FAQs for ordering, shipping, custom cuts, and more.

What is your terms of payment?

EXW, FOB, CIF, CFR, DDU

What is the terms of packing?

Generally, we pack our goods in bundles or coils with rods or belts, we could also pack the goods as the customers’requirement.

How do I know which steel is best for me?

Our Materials Support Team has the full range of capabilities to test extensively, and, more important, analyze what's happening with your steel. We use extensive data analytics, up-to-the-minute technology, and our advanced metals evaluation lab to assist and guide customers to better solutions.

What is your delivery time?

For stocks, we could transport the goods to loading port within 7 days after we received your deposit.
For production period, it usually takes about 15 days-30 days after receiving the deposit.

Could you produce according to the samples?

Yes, we could customer-made by your samples or technique drawings, we could build the mold and fixtures.

How could you guarantee your products?

Each piece of products is manufactured by certified workshops, inspected by SORUN piece by piece according to national QA/QC standard. We also could issue the warranty to customer to guarantee the quality.

How do we trust your company?

We specialise in steel business for years, headquarter locates in Jinan, Shandong province, you are welcome to investigate in any ways, by all means, you could place an order in alibaba with trade assurance which could secure your payment.

How much lead time do l need to order metal?

If you order by noon CST Monday through Friday, we strive to cut and ship your order the same day. After that, it will be shipped the next business day. This means if you order on Friday afternoon, your order will not ship until the following Monday.

Do you offer bulk pricing?

Yes. On the product page, or in the shopping cart edit your quantities and instantly see the updated discount pricing for your items.
Planning a large order or need mill-run pricing? Contact us for advance bulk purchase options.

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